Contact Us

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ITS Support Center

The ITS Support Center provides assistance with passwords, general technology questions, software, computer, and network related problems.

Call 515-271-3001 for 24/7 phone support.

• Room-related teaching emergencies: call 515-271-3002.
• After hours campus wide outages: report to extension 3001 option 2
• Report an issue or request assistance, and view how to information 24/7 by visiting the ITS service portal at service.freoreport.net/its

Received an email that seems suspicious?

Report it by going to Phishing Attempt Reporting or by following the information at Reporting a Phishing Message (How-to).

ITS Administration

The ITS administrative offices are located in the Dial Center and can be reached by calling 515-271-2325. See a full listing of ITS staff with contact information (authentication required)

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